PRICING FOR OFFICE SERVICES

Rates and Charges

• All services are prepaid and booked in advance.

• Hourly rates vary by department: ICT (£40), Admin (£20), Bookkeeping (£40), Marketing (£25), HR (£30).

• Project-based packages are priced as outlined for Setup and Optimisation services.

Minimum Charges

• A minimum charge of £100 applies to all projects or services.

Cancellations and Rescheduling

• If a scheduled meeting or service is canceled with less than 24 hours’ notice, the minimum charge will still apply.

Third-Party Costs

• Domain names, software licenses, and any third-party subscriptions are charged at cost and paid by the client directly to the software provider where possible.

• Specialist third-party services (e.g., additional Zoho support) are charged at cost +25%.

Material Sourcing

• If additional tools, materials, or software are required, sourcing time will be charged at £50/hour.

Additional Support Requests

• Extra hours beyond monthly maintenance allowances are charged at the standard hourly rate for the service.

Taxes and Fees

• All prices are inclusive of VAT (where applicable).

Miscellaneous

• Waste or old equipment disposal is not included but can be referred to third-party providers.

• If you need to reschedule or cancel a confirmed booking, please give us at least 48 hours (2 working days) notice to be acknowledged by us to avoid a late notice charge of £70. 

• Late cancellations or no show by tenant / client will be charged the £70.

• Hours of business (standard on-site): Monday - Saturday:    09.00 - 17.00

• Office Hours: Monday - Friday:    09.00 - 13.00

• Out of office hours please complete or enquiry page / email - team@bluewoodoffice.net / Call or WhatsApp - 07397 908 428 / leave a voice message.

• Best way to contact us is via the Enquiry page please.

Here’s a list of fixed monthly deliverables and progress reports for each department in the all-in-one monthly maintenance package. We've included time estimates for each task/report:

Fixed Monthly Deliverables and Reports

ICT

• Domain and Systems Health Check: Ensure domain name, email accounts, and systems are running smoothly. (1 hour)

• Troubleshooting Report: Summary of any issues resolved or updates made to the system. (30 minutes)

Admin

• Lead Response Tracking: Ensure all leads have been contacted or followed up. (2 hours)

• Calendar Management: Ensure appointments, reminders, and recurring events are updated. (1 hour)

• Weekly Admin Task Report: Summary of tasks completed, outstanding actions, and upcoming events. (1 hour)

Bookkeeping

• Monthly Transaction Reconciliation: Match all transactions against bank statements. (2–3 hours)

• Invoice and Payment Summary: Overview of invoices sent, payments received, and outstanding amounts. (1 hour)

• Profit and Loss Report: Breakdown of income and expenses for the month. (1 hour)

Marketing

• Social Media Posts: 8–10 posts created, scheduled, and published across platforms. (4 hours)

• Google Business Profile Updates: Weekly updates and engagement tracking. (1 hour)

• Marketing Performance Report: Insights from social media, email campaigns, and Google Analytics. (1 hour)

Combined Reporting

To streamline, include a Monthly Progress Report summarising:

1. System Updates (ICT).

2. Admin Task Overview.

3. Financial Performance (Bookkeeping).

4. Marketing Insights (engagement, leads generated, etc.). (1 hour to compile)

This totals approximately 35 hours per month, making it a manageable and value-packed deliverable for your business. Let us know if you'd like to discuss further!