ICT SERVICES FOR TRADES BUSINESSES

ICT - Information and Communication Technology

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ICT Services for Professional Trades

Hi, I'm Conrad, the ICT Lead at BlueWood Office.

Need help with the ICT side of your trades business?

Send us some details and we’ll get back to you with a practical plan.

Why trust us with your ICT?

With my experience and qualifications in both construction and ICT, I understand the real-world pressures of running a trades business - and I've solved the tech challenges for trades people with minimal stress.

Because I work as part of the BlueWood Office Team, your whole business is supported - not just one part. We connect ICT, Admin, Bookkeeping and Marketing into one clear system.

As a tradesperson, I've had assistants - but a professional trades business needs a team.

✅ Smart systems for your Website, CRM, online booking and more - all integrated

✅ Simple tools you're probably already using (some at no cost)

✅ Support from people who get trades, using a clear structured framework

While we review your enquiry, check out practical ICT strategies on our Blog and YouTube Channel.

🧰 You handle the tools – let us handle the office.

MEET THE TEAM

Book a Video Consultation Now

🖥️📱 What You Get with Our ICT Service

We build a professional ICT setup for your professional trades business - and we stay on to keep it running smoothly.

✅ 🏔️ Firstly, We Set You Up:

A mobile-friendly Website + Blog
A Domain Name and branded Email - everything under one identity
A smart Virtual Business Number with app-based controls

➕

A Google Business Profile to get you found in Maps and Search
A full CRM System to manage jobs, leads and follow -ups
Online Bookings, Invoicing, and Client Communications
Know Your Numbers with Accounting software and online payment system
A structured Digital Drive - shared folders, calendars and files
Tools like Live Chat, WhatsApp Business, and more - all connected
Fully integrated with your Admin, Bookkeeping and Marketing

⚙️ 🔄 Then, We Keep It Moving:

We manage the small tweaks: updates, logins, settings, and big configurations: DNS settings, and troubleshooting issues
We deal with the things when they break and support from software providers - so you don't have to
We keep your system stable, secure and working behind the scenes
You stay professional and in control - without thinking about it

Scroll down to see our 7 Step Process for getting your ICT (Information and Communications Technology) fully setup.

Or get in touch now to talk about your ICT needs.

🛠️ You handle the tools - let us handle the Office ICT.

Professional Website + ICT Infrastructure Setup - £499

📦 Digital Starter Package - £499

The website is just the tip of the iceberg.
Our Digital Starter Package gives you The Website ➕ more: 👉 all you need to get your business online and ICT Infrastructure sorted:

✅ Google + Zoho setup

✅ Bookings, calendar, file storage

✅ Your website + online presence

👉 Start with the Digital Starter Package

Poll Insight:

Only around 30% of tradespeople we speak with use a professional email!

📊 Live Results:

See what other tradespeople are saying 👇

(page may require a refresh after you complete the poll!)

Want to get ahead of the competition, look more professional, trustworthy and win more clients?

👉 Ask us about setting one up for your business?

🔎 Step 1 of 7: Meet For A Consultation

What You Need & Why

What We Do

ICT Consultation

Your need a clear starting point.

Someone to listen, understand your business setup as it is, and give honest feedback and suggestions for improvement.

We'll listen to your goals, review your setup and suggest the best plan for you and your business - no pressure, no jargon.

Video Meetup

A quick video meetup helps us see what's happening and get to the point faster.

Alternatively a phone call can get us started.

A video call is scheduled, where we can both screen share, ask questions, and get solutions.

Tailored Package Options

Not everyone needs everything - you need the right next step, not tech overload.

Sorting the business, isn't a '5 minute' job, but is doable - bit by bit!

We'll match you with the right tools and only what you need at the stage you and your business are at right now.

Book a Consultation.

Ready to talk through your business setup and see how we can help?

Send us your details or Book a video meetup now.

🛠️ You handle the tools - let us handle the Office ICT.

🧩 Solve the Puzzle of Your Business

Just like a Rubik’s Cube, running a trades business can feel like a jumble of moving parts. But when you get your ICT systems sorted properly, everything (Admin, Bookkeeping, Marketing) clicks into place.

Based on our F-Smart-F Framework, let’s build your business from the inside out.

Learn how to solve a Rubik's Cube Puzzle - watch this video to start.

🔑 Step 2 of 7: Get Your Digital Foundations Sorted

What You Need & Why

What We Do

Get a Google Account

Your digital master key - unlocks Photos, Sites, Blogger, Analytics and more.

(Note: businessname@gmail, this is not your private or client facing email!)

We'll help you set it up the right way - with bookmarks and admin controls from day one.

Secure Your Domain Name

Own your business name online - Get it at Squarespace.

Around £20 / year. You purchase it and we'll configure it to your website, email and other services, then manage it.

Set Up a Virtual Number

Get your Business Mobile Number. Use CircleLoop for a smart, app-based number on your existing mobile and PC.

(Note: We have to sort your professional email first on your new Domain Name!)

Around £8 / month. Call routing, voicemail, app-based controls.

WhatsApp for Business Setup

Upgrade messaging with quick replies, auto replies and business profile, on your Business Mobile Number.

We provide instructions to set it up so clients can reach you or your team easily and you stay professional.

*Use our Admin Services and we'll be able manage it too.

Want to dive deeper into any of these? Check out our Blog and YouTube Channel for walkthroughs and tips.

Need help getting set up?

Send us some details and we'll help build your digital presence.

🛠️ You handle the tools - let us handle the Office ICT.

📢 ICT: Powering Your Digital Tools

Stay connected, secure, and efficient with smart tech solutions that support how you work.

At BlueWood Office, we know reliable ICT systems are essential for running and growing a successful trades business. With the right tech setup, you can:

✅ Stay Connected: Keep your team, clients, and tools in sync - onsite or in the office.
✅ Save Time: Let us handle your ICT setup, troubleshooting, and updates so you can focus on the job.
✅ Work Smarter: Use streamlined systems that simplify quoting, scheduling, file sharing, and more.
✅ Boost Professionalism: Present a reliable, tech-savvy image that builds trust with clients.

Investing in ICT now sets the foundation for long-term efficiency, professionalism, and growth - helping you work smarter, not harder.

🌐 Step 3 of 7: Build Your Online Presence

What You Need & Why

What We Do

Google Sites Website

A clean, mobile-friendly website that works as your digital HQ.

It's free, easy to use, and links to your Google tools, especially Photos!

(Like this one!)

We'll build it for you - fast, simple, and easy to update. Booking links, service info, and Google Reviews included.

Google Business Profile

Get found in local searches and on Google Maps - even without a website.

We'll set it up properly with service areas, images, review links, and more.

Google Blogger Account & Business Blog

Share tips, case studies, and tutorials to build trust, an authority in your expertise.

It'll boost your search ranking.

(See our Business School for Tradies!)

We'll help set it up, write your first post, and link it to your website.

*Use our Marketing Services and we'll be able manage it too.

Social Media Profiles

Build presence on Facebook, Instagram, YouTube, or LinkedIn.

It builds credibility and cross-links your web presence.

We'll connect your Facebook, Instagram, YouTube and more - all pointing back to your website.

*Our Marketing Services can continually post for you.

Want more details? Check out the guides on our Blog and watch walkthroughs on our YouTube Channel.

Ready to get found online?

Send us some details and we'll help build your digital presence.

🛠️ You handle the tools - let us handle the Office ICT.

Professional Website + ICT Infrastructure Setup - £499

📦 Digital Starter Package - £499

The website is just the tip of the iceberg.
Our Digital Starter Package gives you The Website ➕ more: 👉 all you need to get your business online and ICT Infrastructure sorted:

✅ Google + Zoho setup

✅ Bookings, calendar, file storage

✅ Your website + online presence

👉 Start with the Digital Starter Package

🧲 The First Step In Sorting Your Business: Build Your ICT Infrastructure

ICT is the backbone of any successful business, connecting every part of your operations into one seamless system. Starting with ICT allows you to:

Create a Unified System: Link Admin, Bookkeeping, Marketing, and HR into one cohesive framework.
Save Time and Reduce Stress: Eliminate scattered tools and disconnected processes.
Lay the Foundation for Growth: Build systems that scale with your business, ensuring efficiency and profitability.
Focus on Your Trade: With streamlined systems, you can spend more time delivering exceptional work and less time on admin tasks.

By starting with ICT, we ensure that every department operates effectively and is ready to grow alongside your business.

🌐 Step 4 of 7: Build Your ICT Infrastructure

What You Need & Why

What We Do

Zoho Mail Setup

A proper business email on your domain - looks and is more professional than @gmail or @yahoo.

It's business email and stays with the business - incase you want to sell the business later!

✅ Get 5 professional user accounts (yourname@yourdomain) for Free!

(Use our affiliate link please - Get a Zoho Account)

We'll configure it under your domain, with inboxes, aliases, groups and security.

Zoho CRM Setup

Track leads, clients, and jobs in one place.

It's better that juggling texts, emails and memory, and can be delegated to team members, so you can work on the bigger income tasks!

(Use our affiliate link please - Get a Zoho Account)

We'll show you how to setup pipelines, contact forms, and we'll integrate it with your website.

*Our Admin Services will keep you on top of your numbers.

Zoho SalesIQ Setup

Live chat and visitor tracking on your website.

It allows talking with prospects while they're hot!

(Use our affiliate link please - Get a Zoho Account)

We'll add the widget to your website and set up lead capture.

Zoho Bookings Setup

Let clients book you online - synced to your calendar.

No back-and-forth message about schedules. It saves a huge amount of time and way easier for clients to - click, book, pay!

(Use our affiliate link please - Get a Zoho Account)

We'll show you how to customise it for your services and link it to your CRM and Google Calendar, and we'll put it on your website.

*Our Admin Services will keep you on top of your enquiries and deals.

Zoho Books Setup

Keep your finances in order.

Delegate the bookkeeping, you read the reports and see the bigger picture weekly or even daily! This is transformational when you do it.

(Use our affiliate link please - Get a Zoho Account)

We'll show you how to set up invoices, payments, expenses, VAT and connect to your accountant.

*Our Bookkeep Services will keep you on top of your numbers.

Google Workspace Setup

Centralised tools for logins, calendar, docs, and Drive. Keep your files organised systematically to suit the business structure.

One login, a proper secure backed up business account.

We'll set up users, admin controls, and link it all to your domain.

Zoho + Google Integration

Make your systems talk to each other. Saves time and reduces mistakes.

These are business tools. You're not DIY'ing for yourself and friends, you're running a business

(Use our affiliate link please - Get a Zoho Account)

Calendar sync, contact sharing made seamless.

Want to learn more about this stack? We've broken it down on the Blog and YouTube Channel.

Want smart systems that actually talk to each other?

Send us some details we'll get your ICT infrastructure working.

🛠️ You handle the tools - let us handle the Office ICT.

🔧 Tools We Use to Streamline Your Admin & Marketing

We use proven tools and platforms to enhance your marketing, save time, and connect with your audience.

Core Tools and Platforms:

✅ Google Workspace: Run your business from anywhere with professional email, file sharing, and calendar tools.
✅ Zoho CRM: Keep track of enquiries, client details, and job progress all in one place.
✅ Zoho Bookings: Let clients book appointments or calls without the back-and-forth.
✅ Zoho Forms: Collect job info, feedback, or client data easily and securely.
✅ Google Business Profile: Strengthen your local presence and help clients reach you fast.
✅ Stripe: Set up secure online payment options with ease.
✅ WhatsApp for Business: Stay in touch with clients through simple, professional messaging.
✅ AI Tools (ChatGPT, Google Gemini): Automate responses, simplify tasks, and boost productivity with smart tech.

These tools work together to create a reliable, easy-to-use ICT system that helps you stay organised, professional, and ready to grow.

🗃️ Step 5 of 7: Configure Your Office ICT Tools

What You Need & Why

What We Do

Shared Calendars

Keep your team in sync.

So you know what's happening and who's doing what.

We'll help set up Google or Zoho calendars for staff, jobs and bookings - all connected.

Email and IM Setup & Management

Keep your comms under control.

WhatsApp is for client messaging - not internal business messaging. Use Cliq or Chat, because it's part of your internal work communications and on the work platform.

We'll assist in configuring inboxes, aliases, signatures, filters, and tags.

*Our Admin Services can continually manage for you.

Document Templates & Storage

Keep files safe and easy to find.

Helps with SOP's (Standard Operating Procedures), easier to repeat and improve.

We'll help you use Google Drive, Zoho WorkDrive, or Dropbox - with a smart folder system.

Internal File Naming Structure

Avoid messy folders and lost files. Keeps files organised, searchable and less confusing.

Tidy filing, tidy mind! So you can think more clearly.

We'll create a custom naming convention and file structure that suits your business.

Access & Permissions Setup

Protect sensitive info.

Keeps team access more organised and tidy.

We'll set user roles and permissions accross Google, Zoho and file storage.

Want to see how to organise your office like a pro? Browse the Blog and YouTube Channel for system walkthroughs.

Need help tidying up your digital workspace?

Send us some details we'll get your files and calendars sorted.

🛠️ You handle the tools - let us handle the Office ICT.

🛠️ICT Services

Once your ICT systems are set up, everything else runs smoother — from admin and bookkeeping to marketing.

We set up, maintain, and continually manage your:

✅ Email & Domain Setup
✅ Google Workspace (Mail, Drive, Calendar, Docs)
✅ Device Integration (Phones, Laptops, Tablets)
✅ Cloud Storage & File Sharing Systems
✅ Cybersecurity & Data Protection
✅ Business Continuity & Backups
✅ Zoho Platform (CRM, Bookings, Forms)
✅ WhatsApp for Business
✅ User Access & Permissions
✅ Automation Tools
✅ AI Integrations (e.g., ChatGPT)

ICT forms the backbone of your operations - keeping your tools connected, your data secure, and your business ready for growth.

🧩 Step 6 of 7: Department-Specific ICT Support

What You Need & Why

What We Do

Admin ICT Setup

Emails, enquiries, tasks, reminders.

So information can be tracked and better shared.

We'll help the admin run smoother with shared inboxes, task tools, email templates, and SOP (Standard Operating Procedures) storage.

*Admin Services required.

Bookkeeping ICT Setup

Invoicing, payments, reporting.

Because you need to Know Your Numbers, weekly or even daily.

We'll help configure Zoho Books, payment links, expense tracking and custom reports.

*Bookkeeping Services required.

Marketing ICT Setup

Get more leads, track what works.

So you can build on what's working, and drop what's not.

We'll set up Google Analytics, Search Console, Ads, CRM pipelines and social content tools.

*Marketing Services required.

Department Sync

Make it all work together.

So that all the wheels (Teams) keep moving!

We'll help ensure each department links up with shared calendars, folders, and CRM visibility.

*ICT Services required.

Team Support

Need help from you team leads?

Change is challenging - but easier when your team leads buy in.

We'll work with Admin, Bookkeeping and Marketing leads to set things up right - together.

*ICT Services required.

Want to understand how it all connects? We explain the whole system on the Blog and YouTube Channel.

Time to get your business working like one team with one system?

Send us some details we'll show you how.

🛠️ You handle the tools - let us handle the Office ICT.

🔧 From Tools to Trust: Why ICT Matters

✅ Stay Connected with the Right Tools
We set up reliable communication and tech systems so your clients — and your team — can always reach you, whether you're on-site or in the office.

✅ Save Time with Managed ICT
Don’t waste hours on tech issues. We handle setup, troubleshooting, updates, and system maintenance so you can focus on your trade, not the tech.

✅ Build Trust with Professional Systems
A custom email address, secure file sharing, and consistent tools show clients you run a reliable, well-organised business they can trust.

✅ Turn Tech into Real Efficiency
We create systems that do the heavy lifting — from automation to streamlined bookings — so your ICT becomes a tool for growth, not a headache.

🧰 Our Approach

Done-for-You. Backed by Smart Tech. Built for Trades.

At BlueWood Office, we don’t just plug things in and hope for the best — we build structured, strategic ICT systems that support real growth for your trade business.

We know that as a tradie, you’ve got more important things to do than troubleshoot tech. That’s why our ICT services are completely done-for-you, with minimal input required from your end.
Here’s how we work:

🔧 Systemised Setup
We set up everything properly from day one — email, cloud storage, devices, permissions, and tools like Zoho and Google Workspace — all connected and ready to work smoothly.

🔄 Reliable Maintenance
From ongoing updates to troubleshooting and system checks, we keep your tech running behind the scenes, so you don’t have to lift a finger.

📊 Performance & Protection
We monitor system performance, identify issues early, and keep your data secure. You’ll receive simple reports so you always know your ICT is working for you.

🧰 Built for Trades
Our systems are designed with tradies in mind — mobile-friendly, easy to use, and tailored to how you work in the real world.

🤝 Flexible Support
Want to stay hands-off? No problem. Prefer to be looped in or have your admin manage it? We’ll work the way that suits you best.

❓ Frequently Asked Questions

Can I start with just one service?

Absolutely. You don’t have to commit to everything at once. Each of our marketing packages — Setup, Maintenance, or Optimization — can work independently or be combined as your needs grow. Start where it makes the most impact for your business.

Do I need a website to start?

Not at all. If you don’t have a website yet, we can build a simple, professional one using tools like Google Sites. It’ll be designed to showcase your services, build trust, and help generate enquiries — all without the high cost of traditional web design.

What if I already have marketing tools?

That’s great! We’re happy to work with your current setup, whether it’s Mailchimp, Canva, Wix, or another tool. If we spot opportunities to improve or streamline things, we’ll suggest alternatives — but only if they make sense for your business.

Can you work with my existing website?

Yes. If you already have a website, we can improve the content, SEO, and user experience. If it's not working well, we can suggest updates or build a streamlined site that better supports your business goals.

The result? A reliable, professional ICT system that keeps you connected, protects your data, saves you time, and supports business growth — all without you having to deal with tech headaches yourself.